Privacy Policy

01Information we collect

Depending on how you use our services, we may collect:

• Identity and contact details — name, email address, phone number, and postal address where required.
• KYC information — identity and address documents and related identifiers, collected where verification is required before enabling trading.
• Account and trading configuration — the strategies, instruments, quantities and risk parameters you select.
• Broker connection data — the authorisation tokens or credentials strictly necessary to maintain the trading session you have authorised.
• Transaction records — subscription and payment records relating to your plan.
• Technical data — IP address, device and browser information, and logs of platform activity.

02How we use it

• To create and operate your account and provide the services you have subscribed to.
• To verify your identity and meet applicable legal and regulatory obligations.
• To place orders in your broker account in accordance with your instructions and configuration.
• To maintain security, prevent misuse and investigate incidents.
• To provide support and to send service, billing and operational communications.
• To improve reliability and performance of the platform.

03Broker credentials and access

Credentials and tokens used to connect to your broker are stored in encrypted form and used only to maintain the authorised session needed to act on your instructions. We do not use that access for any purpose other than operating the services you have enabled, and you can revoke it at any time — after which no further orders can be placed on your behalf.

04Sharing

We do not sell your personal information. We share it only with:

• your broker, to the extent necessary to establish the connection and place orders you have authorised;
• service providers who operate infrastructure, communications, payments or support on our behalf, under confidentiality obligations;
• authorities, regulators or courts where disclosure is required by law.

05Security

We apply access controls, encryption in transit, encryption of sensitive stored data, role-based permissions and audit logging. No method of transmission or storage is completely secure, so we cannot guarantee absolute security; we do commit to acting promptly if an incident affects your data.

06Retention

We keep information for as long as your account is active, and afterwards for as long as needed to satisfy legal, accounting, tax, audit or dispute-resolution requirements. KYC and transaction records are retained for the period required by applicable law.

07Your rights

You may request access to the personal information we hold about you, ask us to correct inaccuracies, ask us to delete information we are not required to retain, or withdraw consent for optional processing. Write to info@nxtsignal.in and we will respond within a reasonable period.

08Cookies

We use cookies and similar local storage to keep you signed in, remember preferences such as your display theme, and understand how the site is used. You can control cookies through your browser settings, though disabling them may affect functionality such as staying logged in.

09Changes and contact

We may update this policy as our services or obligations change; the "last updated" date above will reflect any revision. Questions about privacy can be sent to info@nxtsignal.in.